Terms of Service
These Terms and Conditions ("Terms") define the rules and guidelines for accessing and using the services provided by Serene Gate ("we," "us," or "our"), which include our website, mobile applications, and related software ("Services").
Acceptance of Terms
By using our Services, you or the organization you represent agree to comply with these Terms, forming a binding legal agreement with Serene Gate. These Terms apply to all users, including those with paid subscriptions. If you do not agree with any part of these Terms, you must stop using our Services.
Modification of Terms
We reserve the right to update or revise these Terms at any time. Changes will be communicated via email, in-app notifications, or other methods, provided you have opted to receive such communications. It is your responsibility to review these Terms periodically. Your continued use of our Services after modifications signifies acceptance of the revised Terms.
Commitment to Privacy
Protecting your privacy is our top priority. We do not collect or retain traffic logs, DNS queries, browsing activity, or VPN connection data. During registration or purchases, limited personal information, such as your email address and payment details, may be collected solely for customer support purposes. For more details, refer to our Privacy Policy on our website. We do not share user information with third parties unless legally required.
License to Use Our Services
Serene Gate grants you a non-exclusive, non-transferable license to use our Services. Altering, redistributing, sublicensing, or commercially exploiting the Services, as well as sharing them with unauthorized third parties, is prohibited. All rights not explicitly granted are reserved by Serene Gate.
Usage Policy
Users must adhere to applicable laws and these Terms when using Serene Gate's Services. Account credentials must be kept secure to prevent unauthorized access. Users are responsible for all account activity. If unauthorized access or security issues are suspected, contact Serene Gate immediately.
Service Usage Guidelines
By using our Service, you agree to avoid the following actions:
- Sending unsolicited communications, or "spam."
- Sharing or transmitting illegal, abusive, hateful, threatening, obscene, or privacy-violating content.
- Uploading, downloading, or distributing copyrighted material without authorization.
- Posting content with explicit depictions of minors.
- Attempting to gain unauthorized access to the Service, systems, or networks ("hacking").
- Engaging in excessive network usage that disrupts the Service for others.
Serene Gate reserves the right to address violations of these guidelines or applicable laws, which may include suspending or terminating accounts without notice or refund.
Disclaimer Notice
Serene Gate provides Services on an "as-is" and "as-available" basis, with no warranties or guarantees. We do not guarantee that our Services will meet expectations, be uninterrupted, or error-free. Use of our Services is at your own risk.
Service performance, including speed, coverage, and quality, may vary due to external factors such as third-party failures, technical issues, or network restrictions. Serene Gate is not responsible for disruptions, inaccuracies, or reduced service quality.
We reserve the right to impose usage limits, suspend services, or restrict activities as necessary.
Liability Limitation
Serene Gate and its affiliates, officers, and employees are not liable for any direct, indirect, incidental, special, or consequential damages or losses, even if warned of the possibility. This limitation does not apply where prohibited by law.
Proprietary Rights
Serene Gate retains exclusive ownership of all rights related to the Service, including interfaces, data, software, products, and all associated intellectual property.
Indemnification
By using the Service, you agree to indemnify and hold harmless Serene Gate, its affiliates, employees, and officers from any claims, costs, or liabilities, including legal fees, resulting from your use of the Service. Serene Gate reserves the right to manage and control the defense of any legal claims made against you. This obligation remains in effect even if Serene Gate assumes direct control of the defense.