Privacy Policy

We are committed to ensuring the privacy and security of our users and strive to uphold this mission. We believe our users have the right to understand what limited information is collected and how it is processed when they use Serene Gate. This Privacy Policy informs users about our practices regarding the collection, submission, use, and disclosure of information when accessing, downloading, or installing Serene Gate services. SV PROJECTS SP Z O O ("us", "we", "our") operates the website www.vfulup.com and the Serene Gate service. By visiting our website or using our services, including downloading and installing Serene Gate, you confirm that you have read this Privacy Policy and agree to the collection and use of information in accordance with it. If you disagree with any part of this Privacy Policy, please refrain from using our services. By using our services, you agree to the terms and conditions of this Privacy Policy. Additionally, your use of the services is subject to our Terms of Service.

Privacy Overview for Serene Gate

We do not store or log your IP address or connection details.

We do not store your connection logs or browsing activities.

When you download and install our VPN client, you are never asked to register with personal information such as an email address.

There is no registration or sign-up process; users can begin using our services immediately after installation and subscription.

Data and Information Processing

We process minimal user data, limited to the basic information required to provide our VPN services. This data is processed by us, and third parties may be involved in payment processing or analytics for websites and mobile apps. We have a strict no-logs policy and do not store users' connection logs, internet activity, session details, timestamps, bandwidth usage, or traffic logs. Because we do not store personal information, we cannot willingly or unwillingly share user data with third parties or government authorities. Users can download, install, and use our application anonymously without disclosing their identity. Payments for subscriptions are processed by third-party services such as PayPal, Apple App Store, or Google Play Store. These payments are subject to the privacy policies of the respective third parties.

International Data Transfers

Our servers are globally distributed, and your data may pass through these servers. Data transfers through our servers are encrypted and protected. These servers are rented from third-party providers with whom we maintain strict data protection agreements. By using Serene Gate, you consent to the transfer of information across our global server network. We are not legally obligated to share data with authorities in the regions where the servers are located.

Security Measures

Serene Gate encrypts your internet traffic from your device to our VPN servers, ensuring protection on public networks. We utilize multiple security protocols to safeguard your data and web traffic. Additionally, administrative and technical measures are implemented to protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction of your information.

Your Data Protection Rights

You have the right to contact us to inquire about any information we may have collected. You can also request modifications, corrections, or deletions of your information. Any changes or deletions may take time to reflect fully. If you disagree with our Privacy Policy, you may choose not to use Serene Gate. If you wish to discontinue using Serene Gate, you can request service discontinuation in accordance with our sales policy.

Information Submitted by Users

In some cases, users may voluntarily share personal information, such as when requesting technical support through website forms, emails, or live chats. Any shared information is used solely for the intended purpose and task. We may retain communication records to improve technical support but guarantee not to sell this information to third parties. Users may request deletion of such information. Publicly shared information on social media platforms is the user's responsibility and is subject to the privacy policies of those platforms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. Notifications will be sent via email or through prominent notices on our services before changes take effect. Users are encouraged to review this Privacy Policy regularly. Changes to the Privacy Policy become effective upon posting on this page.